Vacation rental scam stories are widespread on the Internet. The typical scenario involves a fake listing, a request for payment via wire transfer, and, after you complete the transfer, an abrupt end to communication from the property “owner.” Consequently, your money is lost, leaving you without a place to stay. Here are seven effective tips to help you detect and avoid vacation rental scammers.

Good Deal, or Too Good to Be True?

“If it looks too good to be true, it is.” This adage applies to vacation rentals as well. Therefore, when researching your stay, remain cautious of properties offered at deep discounts. Always compare rental prices of several properties in your preferred area to understand the market rates. High discounts may indicate a potential scam.

Consider the Website’s Payment Methods and Security Policies

Using a credit card is the safest way to pay for your vacation rental, providing more consumer protection than any other payment method. If any issues arise with your rental or you fall victim to a scam, you can dispute the charges with your credit card company, which can lead to a temporary removal of the charges while the matter is investigated.

Certain vacation rental websites, such as HomeAway.com, offer secure payment systems and/or money-back guarantees, often for an additional fee. These systems provide an added layer of security for renters. Always review the terms and conditions of any guarantees before proceeding with your payment.

Furthermore, websites like Rentini and Airbnb ensure that payments to property owners are held until 24 hours after a renter checks in, helping you secure a refund if your arrival reveals that the property is not as advertised.

Never Pay by Cash, Check, Wire Transfer, Western Union or Similar Methods

Scammers often request payment through wire transfer, Western Union, checks, or cash, subsequently absconding with your funds. Recovering money from these payment methods is nearly impossible.

Should you be urged to settle your rental balance entirely through cash, check, wire transfer, MoneyGram, or Western Union prior to your arrival—especially without a trusted travel agent’s involvement—begin searching for alternative rental options. Scammers typically manipulate payment methods, swiftly moving funds to another account and disappearing before you realize you’ve fallen victim to a fraud.

Verify that the Property Exists

Utilize Google Maps or another mapping service to confirm that the rental property you are interested in actually exists. Some scammers employ fake addresses or use real addresses linked to warehouses, offices, or vacant lots. If possible, reach out to someone in the vicinity to inspect the property for you.

Conduct Online Searches

Prior to paying any deposit, conduct thorough research on the property and its owner. Perform an online search using the owner’s name, the property address, and images. If you find inconsistencies or the same listing advertisement appearing under different names, reconsider your rental decision, particularly if asked for full payment via wire transfer.

Be cautious if the owner requests to interact outside the vacation rental website’s communication platform. Scammers often push potential renters to unofficial or fake websites, seeking to obscure the scam. Always scrutinize the URL of any site you are directed to and remain vigilant against off-platform business requests.

Investigate Owner Memberships

If the property owner is affiliated with a recognized renters’ association, such as the Vacation Rental Managers Association, or promotes their property on a credible vacation rental site, you may wish to verify their good standing with that association or site.

Additionally, consider contacting the local tourism office or Convention and Visitors Bureau at your travel destination to ascertain any knowledge they may have of the property owner.

Rent Known Properties

If possible, opt for accommodations that someone you trust has already utilized. This allows you to inquire about the property’s payment processes, policies, and any reservations you might have. As you plan your trip, ask friends and family if they know of any reputable rental opportunities in your chosen location.

Consider professionally-managed options. Websites like VaycayHero offer only vetted properties, ensuring a level of reliability. Similarly, VacationRoost provides expert advice from Destination Experts while focusing exclusively on professionally-managed properties.

What About Travel Insurance?

It is worth noting that travel insurance policies generally do not cover rental fraud. Your primary defenses against vacation rental scams are awareness and diligent research. By remaining alert and informed, you can significantly reduce the risk of falling prey to fraudulent activities.