Understanding the True Meaning of Five-Star Hotel Ratings
With booking sites offering sometimes thousands of reviews for a single property, it can be challenging to sift through all the information to find the perfect hotel room. Anything—from a chain restaurant to an all-inclusive resort—can be rated online, and these ratings depend on many different factors. For instance, a hotel could be a “five-star” property with a “three-star” user rating, leaving a lot of room for confusion. Moreover, different countries and booking sites have specific standards for rating hotels, which only adds to this uncertainty.
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