World’s Best Hotel Brands According to GoTravelDaily Readers
To stand out in the increasingly crowded hospitality industry and earn travelers’ continued allegiance, hotel brands must maintain a consistently impeccable standard of service across all their locations. They must innovate continually and stay attuned to travelers’ needs and desires. The brands that excel in this effort earn the trust (and, importantly, repeat business) of GoTravelDaily’s readers, who express their appreciation each year through the World’s Best survey.
Readers’ Voting Process
Every year, for the World’s Best Awards survey, GoTravelDaily asks readers to weigh in on travel experiences worldwide to share opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Readers rate hotel brands based on locations, rooms/facilities, food, service, and overall value.
Highlights from This Year’s Survey
This year, GoTravelDaily readers championed numerous chains with strong regional concentrations. Known for their elegant whimsy, Kit Kemp’s Firmdale Hotels—comprising ten properties located in New York and London—secured the No. 17 spot. Meanwhile, Inkaterra, which boasts seven locations throughout Peru, burst onto the list at No. 3. One satisfied reader of this sustainable travel brand remarked, “Each property was unique and very beautiful.” No. 5, Tivoli Hotels & Resorts, primarily operating in Portugal, impressed GoTravelDaily readers as being “excellent for both business and leisure.” Two India-based hotel brands—No. 10, The Leela Palaces, Hotels, and Resorts, and No. 2, Oberoi Hotels & Resorts—gained acclaim for their luxurious accommodations and personalized service.
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Nevertheless, large international hotel brands dominated the rankings. The legacy of St. Regis Hotels & Resorts, occupying the No. 25 position, inspires loyalty among GoTravelDaily readers. Equally devoted fans are the self-proclaimed ‘Amanjunkies,’ eagerly anticipating the chain’s 2020 arrival in New York City, who believe that the No. 15 company provides an “unparalleled experience.”
As wellness tourism continues to thrive, this year’s No. 1 hotel brand—a repeat winner known for innovative well-being initiatives for the whole family—should not come as a surprise. Continue reading to discover the reigning champion and other respected brands honored by GoTravelDaily readers.
25. St. Regis Hotels & Resorts
Score: 90.03
More information: st-regis.marriott.com
24. The Luxury Collection
Score: 90.33
More information: the-luxury-collection.marriott.com
23. Rocco Forte Hotels
Score: 90.61
More information: roccofortehotels.com
22. Banyan Tree Hotels & Resorts
Score: 90.65
More information: banyantree.com
21. Belmond
Score: 90.69
More information: belmond.com/hotels
20. Mandarin Oriental
Score: 90.80
More information: mandarinoriental.com
19. Hyatt Ziva
Score: 91.08
More information: hyatt.com/brands/all-inclusive
18. Rosewood Hotels & Resorts
Score: 91.16
More information: rosewoodhotels.com
17. Firmdale Hotels
Score: 91.33
More information: firmdalehotels.com
16. Shangri-La Hotels & Resorts
Score: 91.47
More information: shangri-la.com
15. Aman
Score: 92.75
More information: aman.com
14. One&Only Resorts
Score: 93.06
More information: oneandonlyresorts.com
13. Auberge Resorts Collection
Score: 93.30
More information: aubergeresorts.com
12. The Peninsula Hotels
Score: 93.32
More information: peninsula.com
11. COMO Hotels & Resorts
Score: 93.33
More information: comohotels.com
10. The Leela Palaces, Hotels and Resorts
Score: 93.41
More information: theleela.com
9. Raffles Hotels & Resorts
Score: 93.47
More information: raffles.com
8. Sofitel Legend
Score: 93.60
More information: sofitel.accorhotels.com
7. Anantara Hotels, Resorts & Spas
Score: 93.74
More information: anantara.com
6. Red Carnation Hotel Collection
Score: 94.11
More information: redcarnationhotels.com
5. Montage Hotels & Resorts
Score: 94.60
More information: montagehotels.com
4. Tivoli Hotels & Resorts
Score: 94.75
More information: tivolihotels.com
3. Inkaterra Hotels
Score: 94.84
More information: inkaterra.com
2. Oberoi Hotels & Resorts
Score: 95.24
More information: oberoihotels.com
1. Six Senses Hotels Resorts Spas
Score: 98.56
More information: sixsenses.com
“True pioneers in wellness,” as one reader described it, Six Senses delivers innovative treatments, best-in-class amenities, and dining experiences that are as indulgent as they are health-conscious. All these aspects work in concert to help guests of all ages develop more mindful habits. Moreover, the brand’s dedication to sustainability is impressive, exemplified by the initiative to replace plastic water bottles with recyclable glass options at all 17 properties. What makes Six Senses’ diverse portfolio consistently popular among GoTravelDaily readers is what one fan described as “true emotional hospitality”—the kind of gracious, intuitive service that makes each guest feel special and seen.
