Summary
Chase’s first Sapphire Lounge in the U.S. opened in Boston Logan International Airport. Here’s what you need to know.
Two years after Chase confirmed its entry into the airport lounge scene, the company’s first-ever U.S. location – at Boston Logan International Airport (BOS) – is now open to the public. While a Hong Kong lounge in 2022 marked Chase’s entry into premium airport spaces, this Boston outpost has broader appeal for U.S. travelers.
Dubbed the Sapphire Lounges by The Club, this is Chase’s answer to American Express Centurion Lounges and more recently, Capital One Lounges. Amex opened its first airport lounge nearly a decade ago, but Chase is poised to establish itself as a significant player in this arena, with at least seven more lounges in the works.
“For more than 10 years, Sapphire has activated lounges across the country at marquee events, serving as hubs for unique access to culinary, entertainment, and regional cultural experiences. Chase Sapphire has brought that same inspiration to the airport lounge experience,” said Dana Pouwels, managing director and head of Sapphire card partnerships.
Chase Sapphire Lounge Opens in Boston
For the 11,640-square-foot Boston location, guests can enjoy à la carte dining from acclaimed chef Douglass Williams, sleek Apotheke-stocked shower suites, and dedicated wellness rooms featuring anti-gravity massage chairs. It’s clear that this Chase lounge is equipped with gourmet food, beverages, and thoughtful amenities.
Let’s delve deeper into the lounge, examining the experience, access, and what Chase has planned next.
Experience at the Sapphire Lounge
The Sapphire Lounge is located airside in the Boston Terminal B to C connector, between gates B39 and B40, and is open daily from 5 a.m. to 11 p.m. ET. This sun-drenched space provides spectacular views of both the airfield and Boston Harbor.
The lounge is designed with distinct areas for dining, imbibing, and relaxing. Without full walls separating these zones, the environment remains light, airy, and cohesive. A range of seating options is available, from plush armchairs to café-style tables and colorful poufs. Moreover, visitors can admire dramatic ceiling treatments and modern art pieces from Boston-based artist Silvia López Chavez.
“In Boston, we designed a space for various travel scenarios: a business traveler on an important call, a family entertaining children, or a couple grabbing a drink during a flight delay,” explained Pouwels.
Food, Beverage, and Amenities
Chef Douglass Williams crafted seven signature dishes that reflect his take on comfort food classics. “This menu is meant to evoke familiarity; textural and flavor memories from our past or food that brings us back to great moments in our life,” Williams stated.
Guests can look forward to a variety of options, including made-to-order meals and ready-to-eat dishes at the buffet. Notable offerings include a beef meatball parmesan sandwich, shrimp risotto Milanese, sticky Buffalo chicken, and a whipped lemon-mascarpone parfait.
In addition to the food, the lounge features two bars, including a Boston-style tavern with local sports memorabilia. Specialty cocktails, such as the “First Lighthouse,” are available, made with locally distilled gin and other high-quality ingredients. As an added convenience, drinks can be ordered and delivered tableside via QR code.
Furthermore, while a full-service spa may not be found in the Sapphire Lounge, several unique amenities are available, including wellness rooms with high-tech massage chairs, Zen-like shower suites, a dedicated family room, and a private nursing room. Notably, wellness rooms feature LED face masks and guided meditations.
Access to Sapphire Lounges
While branded as Sapphire, access is not granted to just any Chase Sapphire cardholder. Only $550-per-year Chase Sapphire Reserve cardholders with Priority Pass can enjoy unlimited access to U.S. Sapphire Lounges along with two guests. It is essential to maintain an active Priority Pass membership, which is complimentary with the Sapphire Reserve.
Those with a Priority Pass from another premium card (like Amex Platinum or Capital One Venture X) can enter a U.S. Sapphire Lounge once each calendar year without charge, while subsequent visits cost $75. Additionally, any passenger can purchase entry for $100 per visit.
Future Plans for Chase Lounges
As airport lounge access becomes an expectation among luxury travelers, Pouwels emphasized the significance of lounges in the travel journey.
Chase has plans for at least seven more locations across the U.S., including in Las Vegas, New York, Philadelphia, Phoenix, San Diego, Washington D.C., and Dallas. However, Chase’s vision extends beyond lounges; the company aims to evolve into a comprehensive travel provider offering exclusive access for premium cardholders. Pouwels hinted at future Chase Travel announcements, including a relaunch of the Luxury Hotel and Resorts Collection.
