Summary
Emergency Numbers in Mexico
No one goes on vacation expecting something bad to happen; however, it’s crucial to be prepared for emergencies, especially when traveling. Therefore, when planning your trip to Mexico, it is imperative to know the essential emergency contact numbers.
The two most important numbers to memorize are the Mexican emergency phone number and the citizen assistance number for your country’s embassy or consulate.
Additionally, it is wise to have handy the tourist assistance number and the number for Ángles Verdes (“Green Angels”), which is a roadside assistance service providing essential support and information to travelers. You can reach the Green Angels at 078, and they offer English-speaking operators, unlike some other Mexican emergency numbers.
Similar to the United States, you can dial 911 free of charge from both landlines and cell phones in Mexico.
How to Contact the U.S. and Canadian Embassies
Familiarize yourself with the closest consulate and ensure that you have the citizen assistance phone number readily available. Embassies can provide guidance on handling emergencies, even if their capabilities vary.
Here are the emergency contact numbers for the U.S. and Canadian embassies in Mexico:
U.S. Embassy in Mexico: For emergencies directly impacting U.S. citizens, the embassy can be reached at 5080-2000 if you are in Mexico City. If calling from elsewhere in Mexico, include the area code, resulting in 01-55-5080-2000. From the United States, dial 011-52-55-5080-2000. During business hours, choose extension 4440 for American Citizens Services, and outside business hours, press “0” to communicate with an operator for further assistance.
Canadian Embassy in Mexico: Emergencies involving Canadian citizens can be addressed by calling the embassy at 52-55-5724-7900 in the Mexico City area. For those outside Mexico City, connect with the consular section at 01-800-706-2900, which is available 24/7.
Before You Leave for Mexico
Make copies of important documents: It’s advisable to leave your passport secured in your hotel safe. Carry copies with you and scan your documents, emailing them to yourself for easy access in emergencies.
Inform your family and friends about your itinerary: While you don’t need to disclose every detail of your plans, ensure that someone knows where you will be during your travels. Regular check-ins can significantly assist if you find yourself in need of help.
Register your trip: If your stay in Mexico exceeds a few days, consider registering your trip with your consulate. This action enables them to keep you updated about emergencies and assist you if evacuation becomes necessary.
Purchase travel and/or health insurance: Research suitable travel insurance options tailored to your specific needs, particularly considering evacuation coverage if visiting remote areas or engaging in adventurous activities.
